Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") are an agreement between you and Chicagoland Home Services LLC ("Calls For Contractors," "we," "us," or "our"). They apply to your use of callsforcontractors.com (the "Site") and to any services we provide. By using the Site, booking a call or engaging our services, you agree to these Terms and to our Privacy Policy.

If you sign a separate service agreement, proposal or insertion order with us (a "Service Agreement"), that document controls where it conflicts with these Terms.

2. Our services

We help home service contractors get more calls. Depending on your plan, services may include market research and competitor analysis, Google Ads setup and management, landing pages, call tracking, conversion tracking, reporting and ongoing optimization. The exact scope, deliverables and timelines are set out in your Service Agreement.

Any free market review or consultation is provided for informational purposes and does not create a client relationship until a Service Agreement is signed.

3. No guaranteed results

4. Fees, ad spend & payment

• Management fees are set out in your Service Agreement and are billed monthly in advance.
• Ad spend is separate from our fees. Unless agreed otherwise in writing, ad spend is billed directly to your payment method by the ad platform (for example, Google).
• Third-party costs such as call tracking numbers, software or domains may be passed through as described in your Service Agreement.
• Late payment: we may pause work and campaigns if an invoice is more than 10 days past due.
• Fees already paid are non-refundable unless your Service Agreement says otherwise.

5. Your responsibilities

To give campaigns a fair chance to work, you agree to:

• Provide accurate information about your business, services, service areas, licensing and pricing.
• Answer calls promptly during your stated business hours and follow up on leads.
• Give us timely access to the accounts, approvals and information we reasonably need.
• Hold all licenses, insurance and permits required to perform your work, and make sure any claims in your ads (such as pricing, warranties or certifications) are true.
• Comply with applicable laws, including laws on advertising, consumer protection, call recording and contacting consumers by phone or text.

6. Ad accounts & assets

Where possible, ad accounts are created in or linked to your business so you keep ownership of your account history and data. Upon termination and payment of all amounts owed, we will provide reasonable help transferring access to ad accounts, landing pages and tracking numbers that were set up for you, as described in your Service Agreement. Some assets built on our own software or accounts (for example, templates or shared tools) may not be transferable.

7. Intellectual property

The Site and our methods, processes, templates, research frameworks, software and materials are owned by us or our licensors. You retain ownership of your logos, photos, trademarks and other content you provide, and you give us permission to use them to perform our services and, unless you tell us otherwise in writing, to refer to you as a client.

Once paid in full, you may use the ad copy and landing page content we create specifically for you in your business.

8. SMS terms

By providing your mobile number and opting in, you agree to receive text messages from Calls For Contractors about your inquiry, appointments, account and services, and, if you opt in, occasional marketing messages. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP to opt out at any time. Reply HELP for help or email [email protected]. Consent to receive texts is not a condition of purchase. See our Privacy Policy for how we handle your information.

9. Use of the Site

You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, scraping it in bulk, or using it for any unlawful purpose. We may change, suspend or discontinue any part of the Site at any time.

10. Third-party services

Our services rely on third-party platforms such as Google Ads, call tracking providers, scheduling tools and website hosts. Their terms and policies apply to your use of them. We are not responsible for their availability, policy changes, account suspensions or billing.

11. Disclaimers

The Site and services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, jobs or data. Our total liability for any claim relating to the Site or services will not exceed the management fees you paid us in the three (3) months before the event giving rise to the claim.

13. Indemnification

You agree to defend and indemnify us against claims, losses and expenses (including reasonable attorneys' fees) arising from your business operations, the work you perform for customers, content or claims you provide for ads, or your violation of these Terms or applicable law.

14. Term & cancellation

Services continue for the term in your Service Agreement. Unless that agreement says otherwise, either party may cancel with 30 days' written notice. You remain responsible for fees through the end of the notice period and for any ad spend already incurred.

15. Governing law & disputes

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Cook County, Illinois, and you consent to their jurisdiction. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally for at least 30 days.

16. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may update these Terms from time to time by posting a new version with a new effective date; continued use of the Site or services means you accept the changes.

17. Contact us

Calls For Contractors (Chicagoland Home Services LLC)
4803 N Milwaukee Ave, Suite B #261
Chicago, IL 60630
Email: [email protected]