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Privacy Policy

Effective date: October 22, 2026

Contents
  1. Who we are
  2. Information we collect
  3. How we use it
  4. Text messages (SMS)
  5. Call tracking & recording
  6. How we share it
  7. Cookies & advertising
  8. Client & customer data
  9. Retention & security
  10. Your choices & rights
  11. Children
  12. Changes
  13. Contact us

1. Who we are

Calls For Contractors ("Calls For Contractors," "we," "us," or "our") is operated by Chicagoland Home Services LLC, based in Chicago, Illinois. We provide market research, Google Ads management, landing pages, call tracking and related marketing services to home service contractors.

This Privacy Policy explains what information we collect when you visit callsforcontractors.com (the "Site"), book a call, communicate with us, or use our services, and how we use and protect it.

2. Information we collect

Information you give us

  • Contact details: name, business name, email address, phone number and business address.
  • Business details: services you offer, service areas, job values, capacity, ad budget and similar details you share on forms or calls.
  • Scheduling details: information you enter when booking a call through our scheduling tool.
  • Communications: the content of emails, texts, calls and messages you send us.
  • Account and billing details: if you become a client, billing contact information. Payment card details are handled by our payment processor; we do not store full card numbers.

Information collected automatically

  • Device and usage data: IP address, browser type, device type, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and similar technologies: see Cookies & advertising below.
  • Ad and campaign data: such as which ad or keyword brought you to the Site.

3. How we use your information

  • To respond to inquiries, schedule and hold consultation calls, and prepare market assessments.
  • To provide, manage and improve our services for clients.
  • To send service-related messages, appointment reminders and, where you have agreed, marketing communications.
  • To measure and improve the performance of our Site and advertising.
  • To bill clients and keep business records.
  • To prevent fraud, protect our systems and comply with legal obligations.

We do not sell your personal information.

4. Text messages (SMS)

If you provide your mobile number and agree to receive texts, we may send you messages about your inquiry, appointments, account and services, and, if you opt in, occasional marketing messages. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. Reply HELP for help, or contact us at [email protected]. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that help us deliver messages (such as our messaging platform and carriers).

5. Call tracking & recording

We use call tracking phone numbers on our Site and on the campaigns we run for clients. When you call one of these numbers, we (or our call tracking provider) may collect your phone number, caller ID information, call time and duration, and the ad or page that led to the call.

Calls may be recorded for quality, training and campaign optimization purposes. Where required by law, callers are notified that the call may be recorded before the conversation begins. If you do not want to be recorded, please tell us at the start of the call or contact us by email instead.

6. How we share information

We share information only as needed to run our business and provide our services, including with:

  • Service providers that work on our behalf, such as our CRM and website platform (HighLevel), scheduling (Calendly), call tracking, email and SMS delivery, analytics, hosting and payment processing. They may use the information only to perform services for us.
  • Advertising platforms, such as Google, to run and measure ads (see Cookies & advertising).
  • Our clients, when you contact a client business through a campaign or tracking number we manage for them (see Client & customer data).
  • Legal and safety reasons, when required by law or to protect our rights, users or the public.
  • Business transfers, if we are involved in a merger, acquisition or sale of assets.

7. Cookies & advertising

We and our partners use cookies, pixels and similar technologies to keep the Site working, understand how visitors use it, and measure and personalize advertising. These may include tools such as Google Analytics, Google Ads conversion tracking and remarketing, Cloudflare analytics, and similar tools.

You can control cookies through your browser settings. You can also manage Google ad personalization at adssettings.google.com and learn more about interest-based ads at optout.aboutads.info. Blocking some cookies may affect how the Site works.

8. Client & customer data

When we run campaigns for a contractor, we may process information about that contractor's customers and prospects (for example, callers to a tracking number or people who fill out a landing page form). We handle that information on behalf of our client and according to our agreement with them. If you are a homeowner who contacted one of our clients, please contact that business directly with privacy questions; we will help them respond as needed.

9. Retention & security

We keep personal information for as long as needed for the purposes described in this policy, including to provide services, keep business records and meet legal requirements, and then delete or anonymize it.

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your choices & rights

  • Email: use the unsubscribe link in any marketing email.
  • Text: reply STOP to any message.
  • Access, correction and deletion: you may ask us to access, correct or delete personal information we hold about you by emailing [email protected]. We will respond within the time required by applicable law.

Depending on where you live, you may have additional rights under state privacy laws. We will honor requests as required by the laws that apply to us, and we will not discriminate against you for exercising them.

11. Children

Our Site and services are meant for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date above. Material changes will be posted on this page.

13. Contact us

Questions about this policy or your information:

Calls For Contractors (Chicagoland Home Services LLC)
4803 N Milwaukee Ave, Suite B #261
Chicago, IL 60630
Email: [email protected]

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